Introduction to Professional Liability Insurance
A customer writes by email that he is dissatisfied with the result. Nothing dramatic yet, just a vague “That didn’t work out the way we expected.” Your stomach is churning anyway. As a freelancer or independent consultant, such moments hit differently. There is no legal department, no HR buffer, no employer who has your back. When something goes wrong, be it real or perceived, it hits you directly. Then professional liability insurance usually comes into discussion, often later than necessary.
Methodology
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