Negotiation Tips to Save You Money
When dealing with companies, it’s easy to assume that the prices and services they offer are set in stone. However, this is often not the case. By being curious and asking the right questions, you can often unlock options that are not immediately apparent. As the saying goes, “if you only look at the menu, you can assume that this is the only thing I could do. But you may find options from the menu if you ask a question.”
Areas Where Negotiation Can Be Effective
Fixed Price Services: Internet, Telephone, and Subscription
Monthly bills for internet, telephone, and subscription services may seem non-negotiable, but loyalty can be a powerful tool. Telecommunications companies often have retention employees who are authorized to offer special deals to keep customers from switching to a competitor. Don’t be afraid to ask about advertising campaigns, even as a long-standing customer. Asking questions can often unlock options that are not advertised, and companies may be willing to work with you to keep your business.
Your Bank and Credit Cards: Fees and Interest Rates
Bank account fees and credit card interest rates may seem fixed, but they can often be negotiated. Speaking with a bank representative in person or over the phone can help you build a relationship and find alternative solutions. Don’t be afraid to ask about reducing fees or interest rates, and be willing to walk away if the terms are not favorable. Companies often have people in place to make decisions and may be willing to work with you to keep your business.
Key Negotiation Tips and Tactics
The first step in effective negotiation is to be curious. Instead of making demands, approach the conversation with a sincere attitude of inquiry. Ask open-ended questions that encourage the other party to share information and think creatively. This tactic shifts the dynamics of the conversation and encourages the other party to work with you to find a solution.
Doing Your Homework
Before entering into a negotiation, do your research. Look up industry standards for pricing and services, and research the company’s policies and procedures. This knowledge will give you the confidence to ask informed questions and make well-reasoned arguments. It’s essential to be prepared and not go into a negotiation “cold.”
The Power of Positive Feedback
As a customer, your experience has value. While threatening negative reviews is not an effective negotiation tactic, using the promise of positive feedback can be a powerful tool. Approach the conversation as an opportunity to earn a positive review, and ask the company what they can do to make that happen. This collaborative approach can lead to a more positive outcome for both parties.
Conclusion
Negotiation is a powerful tool that can help you save money and get the best deal possible. By being curious, doing your homework, and approaching conversations with a collaborative attitude, you can unlock options and find creative solutions. Remember, companies often have flexibility in their pricing and services, and they may be willing to work with you to keep your business. So, don’t be afraid to ask questions and negotiate – you never know what you might be able to achieve.